⚡ Quick Fixes - Try These First!
Clear All Caches: Clear browser cache, WordPress cache plugins, and CDN cache.
Deactivate Other Plugins: Temporarily disable other plugins to check for conflicts.
Switch to Default Theme: Test with Twenty Twenty-Four theme to rule out theme conflicts.
Check Browser Console: Press F12 → Console tab to see any JavaScript errors.
The Lion Social Share buttons are not displaying on your posts or pages, even though the plugin is active.
✅ Solution Steps:
- 1
Check if auto-display is enabled in Settings → Lion Social Share → Display Settings
- 2
Verify the plugin is activated in Plugins → Installed Plugins
- 3
Try adding the shortcode manually:
[lion_social_share]
- 4
Check if your theme supports WordPress hooks (most themes do)
- 5
Clear all caches and refresh the page
The social sharing buttons appear but don't have proper styling, colors are wrong, or layout is broken.
✅ Solution Steps:
- 1
Clear browser cache (Ctrl+F5 or Cmd+Shift+R)
- 2
Check if your theme is overriding CSS styles
- 3
Try a different button style in plugin settings
- 4
Add this CSS to your theme's Additional CSS:
.lion-social-share {
display: flex !important;
gap: 10px !important;
}
- 5
Disable CSS optimization in performance plugins
Buttons are visible but clicking them doesn't open social media sharing dialogs or windows.
✅ Solution Steps:
- 1
Check browser console for JavaScript errors (F12)
- 2
Disable browser popup blockers temporarily
- 3
Test in incognito/private browsing mode
- 4
Deactivate other JavaScript-heavy plugins one by one
- 5
Check if theme has JavaScript conflicts
Social sharing buttons work but they're sharing the wrong URL, homepage instead of current post, or broken links.
✅ Solution Steps:
- 1
Check your WordPress permalink settings
- 2
Verify SSL certificate is working (https://)
- 3
Clear all caches and test again
- 4
Check for conflicts with SEO plugins (Yoast, RankMath)
- 5
Test the URL manually in your browser
Lion Social Share conflicts with other plugins, causing site errors, broken layouts, or functionality issues.
✅ Solution Steps:
- 1
Deactivate all other plugins temporarily
- 2
Test if Lion Social Share works alone
- 3
Reactivate plugins one by one to find the culprit
- 4
Common conflicts: Other social sharing plugins, heavy optimization plugins
- 5
Contact support with the conflicting plugin name
Buttons look fine on desktop but appear broken, too small, or misaligned on mobile devices.
✅ Solution Steps:
- 1
Use compact button styles for mobile
- 2
Test on real mobile devices, not just browser dev tools
- 3
Check your theme's mobile CSS conflicts
- 4
Add mobile-specific CSS:
@media (max-width: 768px) {
.lion-social-share {
justify-content: center;
flex-wrap: wrap;
}
}
- 5
Consider using mobile-specific placement
🔍 Debug Information
Before contacting support, please gather this information:
- WordPress version (check Dashboard → Updates)
- Lion Social Share plugin version
- Active theme name and version
- List of active plugins
- Browser console errors (F12 → Console)
- Specific URL where the issue occurs
- Screenshots of the problem
⚠️ Important Notes
- Always backup your website before making changes
- Test changes on a staging site first if possible
- Keep your WordPress and plugins updated
- Some social platforms change their sharing URLs occasionally
🆘 Still Having Issues?
If you've tried all the solutions above and still have problems, our support team is here to help!
📧 Contact Support
Response time: Usually within 24 hours on business days