30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all premium plugin purchases. If you're not satisfied with your purchase for any reason, you can request a full refund within 30 days of your purchase date.
How to Request a Refund
- Log in to your My Account page
- Click the "Request Refund" button next to your purchase
- Or contact us with your order details
Refund Processing
- Refunds are processed within 5-7 business days
- The refund will be credited to your original payment method
- Your license will be deactivated upon refund
Subscription Cancellations
For monthly and yearly subscriptions:
- You can cancel your subscription at any time
- Cancellation stops future billing but doesn't refund past payments
- Your license remains active until the end of the current billing period
- Refunds for subscriptions are only available within 30 days of the initial purchase
Exceptions
Refunds may not be available if:
- More than 30 days have passed since purchase
- The license has been used to activate multiple sites
- There is evidence of abuse or fraud
Contact Us
If you have any questions about our refund policy, please contact us. We're here to help!
Email: hello@lionwp.com